Returns & Exchanges
At Fuel Meals, we stand behind the quality of our fresh-prepped meals and want you to be completely satisfied with your order. Due to the perishable nature of our products, we offer a satisfaction guarantee to ensure every customer has a premium experience.
Contact Support
If your order is damaged or incorrect, please email our support team within 24 hours of delivery with your order number and photos of the issue.
Review Process
Our quality assurance team will review your claim and the provided documentation to determine if a refund or store credit is applicable.
Resolution Selection
Once approved, you can choose between a full refund to your original payment method or a credit toward your next Fuel Meals subscription cycle.
Processing Time
Refunds are processed immediately upon approval, though it may take 5-10 business days for the funds to reflect in your bank account depending on your financial institution.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing